THE SEAGROVE SUITES & GUEST ROOMS TERMS AND CONDITIONS:
Our Terms and Conditions are important for the safety and comfort of all our guest. By committing to a reservation at The Seagrove either directly through the property or through a third party booking site you are agreeing to the following Terms and Conditions.
The Seagrove is a vacation rental property. We do not have a front desk attendant.
PAYMENT & CANCELLATION POLICY:
When booking directly with us: a 25 % deposit of the lodging total is due at the time of the booking and the balance is due 14 days prior to arrival date. Reservations made within 14 days or less of date of arrival require payment in full. We will refund your deposit less a $30 cancellation fee if you notify us within 15 days before your arrival date. Cancellations with 14 days or less notice are Non-refundable. Covid-19 or other illnesses are not grounds for a refund or exception to our policy.
If you chose to book through a third party such as Expedia or it's affiliates, or Booking.com or it's affiliates; please review the cancellation and prepayment policy you agreed to at the time of booking.
RESERVATION DATE CHANGES: We may accommodate a one time date change to your reservation with more than 15 days notice. Additional charges may apply as our rates fluctuate throughout the season. Reservations within 14 days of arrival cannot be modified. Once your reservation date has changed it becomes Non-refundable.
We recommend purchasing travel insurance to protect against unforeseen events, such as Covid-19, which may result in cancellation.
CHECK-IN/CHECK-OUT PROCEDURE: Check-In is available beginning at 4pm (3pm for those that paid early check-in). We provide Self Check-In instructions to you via text message and email on the day of arrival so you can arrive anytime after 4pm and have access to your room. Check-Out is 10am. Anyone that checks out after 10:05am will be assessed a $50 fee.
OCCUPANCY: Maximum occupancy is 2 guests per room except in our Two-Bedroom Suites. Our standard occupancy for the Two-Bedroom Suites includes up to 4 guests. Children and Infants are considered a guest/occupant. Exceeding the maximum number of guests is grounds for immediate termination of your reservation without refund or a fee of $50 per additional guest per night.
GUESTS OF GUESTS: The pool, property, facilities and amenities of The Seagrove are for the use of registered guests only(renters).
CHILDREN: Please do not allow your children to play on the grounds or in the pool area unattended. Do not allow your children to play in the driveway or parking area. We do not have cribs or baby equipment, however, we can provide information for baby equipment rental services. Children and Infants are considered an occupant.
HOUSEKEEPING: In consideration of your privacy we do not enter your room during your stay therefore Daily housekeeping is Not included. Mid-stay clean is available on the 4th day of your stay for $40 fee.
PARKING: 2 Bedroom Suites are allocated free parking on site for up to 2 vehicles. All other rooms are allocated free parking on site for 1 vehicle. Parking for additional vehicles requires prior approval by management.
NO SMOKING: We are a non-smoking property. If we find evidence of smoking inside a room, you will be charged a substantial fee. (see Damage and Fees) This includes marijuana and vaping.
QUIET HOURS: Quiet hours are from 9pm to 9am out of respect for all guests.
POOL RULES & SAFETY RULES: When you rent with The Seagrove, registered guests only will have access to the property Pool. If a registered guest wants to have a non-registered guest join them at the pool, management approval is required and a pool waiver needs to be signed. A $100 per non-registered guest fee will be applied to the registered guest if prior approval is not acquired.
The Pool will be open from Memorial Day to Labor Day.
Our guests must agree to the following Safety Rules:
1. No lifeguard is on duty. Swim at your own risk!
2. Children under 15 can swim or play in the pool only when adults are present. Please maintain constant supervision over children.
3. No pets are allowed in the pool area.
4. Walk slowly in the pool area. No roughhousing, dunking, pushing, or wrestling. No Diving.
5. Keep the area clear of clutter, debris and small toys. No glass is allowed in the pool area.
6. There is no swimming after dark, in rainy weather, or in thunderstorms.
7. There is no eating, drinking or chewing gum while in the pool.
8. Keep the gates to the pool area closed and locked at all times.
It's important that these safety measures are used all the time.
PETS: Pets are not allowed in the Second Floor King Guest rooms, if found with a pet in these rooms it is grounds for immediate termination of your reservation without refund. For our pet friendly rooms: Breed restrictions apply, prior approval is required. Please refer to the "PETS" tab located at the top middle of our website theseagrove.com for detailed information about bringing a pet(s).
GRILLS: Propane gas grills are provided for the guest’s enjoyment. Please keep all grill areas clean and safe by properly turning off the gas knobs after each use and making sure all flames are extinguished. Propane is supplied.
KITCHEN APPLIANCES: Due to the quaint construction of our property, each of our rooms have a certain amount of Amperage(power) allotted for each kitchen. We have carefully selected the energy efficient appliances provided to ensure proper function. Brining your personal kitchen appliances is prohibited.
SEPTIC/WELL USE: This property is run on a septic system and our water is drawn from a well. Please let us know if any toilets are running or faucets are dripping. If an alarm sounds, contact us immediately. Do not flush Any items except septic safe toilet paper. "Flushable wipes" and other products cause damage to a septic. Please do not flush them. A lined waste basket is provided for these items. Please do not overuse the water supply.
UNACCEPTABLE BEHAVIOR: Discharging weapons of any kind, igniting fireworks, lewd or offensive behavior, excessive noise, destructive abuse of the building or landscape, or terrorizing wildlife. Violators are subject to immediate termination of rental and dismissal without refund if these occur. Any damage will be charged to the renter. Illegal activities will result in police notification and may result in termination of your rental agreement without refund.
DAMAGES/DAMAGE FEES: Renters are responsible for any damages or theft. You may be charged for such things as abuse, damage above normal wear and tear, pet damage, and theft. In the rare event that the room or its contents are damaged due to extreme guest negligence or evidence of smoking in the rooms, we may assess a damage/cleaning fee not to exceed $1000 and/or replacement charge not to exceed $2000.
LOST ITEMS: When departing, please check for personal items. Left items that are found can be returned upon request, with fee for shipping. Unclaimed items will be disposed of 30 days after a guest’s departure date.
HURRICANE/STORM POLICY: For days with mandatory evacuation orders by public officials for our specific area where your rental is located, you will receive a full refund for the nights the evacuation order is in place. For any other situations, such as canceled flights or blocked roads due to special weather events, we recommend purchasing travel insurance.
MAINTENANCE: Every effort is made to keep each unit and its equipment in good working order, but just like with your own home, failures do occur. Please notify us of any maintenance problems or difficulty you experience during your stay as soon as possible so repairs can be scheduled. Refunds are not given for minor mechanical problems.
INDEMNIFICATION: The guest(s) agrees to indemnify and save The Seagrove Suites & Guest Rooms and its employees, free and harmless for any liabilities or any loss or damages whatsoever arising from, related to, or in connection with the rental of the premises. This includes but is not limited to any claim of liability for personal injury or damage or loss of property, which is made, incurred or sustained, by the guest or guest of a guest, pet(s) or any occupants of the premises. Pet owners are solely responsible for the actions of their pets.
Our Terms and Conditions are important for the safety and comfort of all our guest. By committing to a reservation at The Seagrove either directly through the property or through a third party booking site you are agreeing to the following Terms and Conditions.
The Seagrove is a vacation rental property. We do not have a front desk attendant.
PAYMENT & CANCELLATION POLICY:
When booking directly with us: a 25 % deposit of the lodging total is due at the time of the booking and the balance is due 14 days prior to arrival date. Reservations made within 14 days or less of date of arrival require payment in full. We will refund your deposit less a $30 cancellation fee if you notify us within 15 days before your arrival date. Cancellations with 14 days or less notice are Non-refundable. Covid-19 or other illnesses are not grounds for a refund or exception to our policy.
If you chose to book through a third party such as Expedia or it's affiliates, or Booking.com or it's affiliates; please review the cancellation and prepayment policy you agreed to at the time of booking.
RESERVATION DATE CHANGES: We may accommodate a one time date change to your reservation with more than 15 days notice. Additional charges may apply as our rates fluctuate throughout the season. Reservations within 14 days of arrival cannot be modified. Once your reservation date has changed it becomes Non-refundable.
We recommend purchasing travel insurance to protect against unforeseen events, such as Covid-19, which may result in cancellation.
CHECK-IN/CHECK-OUT PROCEDURE: Check-In is available beginning at 4pm (3pm for those that paid early check-in). We provide Self Check-In instructions to you via text message and email on the day of arrival so you can arrive anytime after 4pm and have access to your room. Check-Out is 10am. Anyone that checks out after 10:05am will be assessed a $50 fee.
OCCUPANCY: Maximum occupancy is 2 guests per room except in our Two-Bedroom Suites. Our standard occupancy for the Two-Bedroom Suites includes up to 4 guests. Children and Infants are considered a guest/occupant. Exceeding the maximum number of guests is grounds for immediate termination of your reservation without refund or a fee of $50 per additional guest per night.
GUESTS OF GUESTS: The pool, property, facilities and amenities of The Seagrove are for the use of registered guests only(renters).
CHILDREN: Please do not allow your children to play on the grounds or in the pool area unattended. Do not allow your children to play in the driveway or parking area. We do not have cribs or baby equipment, however, we can provide information for baby equipment rental services. Children and Infants are considered an occupant.
HOUSEKEEPING: In consideration of your privacy we do not enter your room during your stay therefore Daily housekeeping is Not included. Mid-stay clean is available on the 4th day of your stay for $40 fee.
PARKING: 2 Bedroom Suites are allocated free parking on site for up to 2 vehicles. All other rooms are allocated free parking on site for 1 vehicle. Parking for additional vehicles requires prior approval by management.
NO SMOKING: We are a non-smoking property. If we find evidence of smoking inside a room, you will be charged a substantial fee. (see Damage and Fees) This includes marijuana and vaping.
QUIET HOURS: Quiet hours are from 9pm to 9am out of respect for all guests.
POOL RULES & SAFETY RULES: When you rent with The Seagrove, registered guests only will have access to the property Pool. If a registered guest wants to have a non-registered guest join them at the pool, management approval is required and a pool waiver needs to be signed. A $100 per non-registered guest fee will be applied to the registered guest if prior approval is not acquired.
The Pool will be open from Memorial Day to Labor Day.
Our guests must agree to the following Safety Rules:
1. No lifeguard is on duty. Swim at your own risk!
2. Children under 15 can swim or play in the pool only when adults are present. Please maintain constant supervision over children.
3. No pets are allowed in the pool area.
4. Walk slowly in the pool area. No roughhousing, dunking, pushing, or wrestling. No Diving.
5. Keep the area clear of clutter, debris and small toys. No glass is allowed in the pool area.
6. There is no swimming after dark, in rainy weather, or in thunderstorms.
7. There is no eating, drinking or chewing gum while in the pool.
8. Keep the gates to the pool area closed and locked at all times.
It's important that these safety measures are used all the time.
PETS: Pets are not allowed in the Second Floor King Guest rooms, if found with a pet in these rooms it is grounds for immediate termination of your reservation without refund. For our pet friendly rooms: Breed restrictions apply, prior approval is required. Please refer to the "PETS" tab located at the top middle of our website theseagrove.com for detailed information about bringing a pet(s).
GRILLS: Propane gas grills are provided for the guest’s enjoyment. Please keep all grill areas clean and safe by properly turning off the gas knobs after each use and making sure all flames are extinguished. Propane is supplied.
KITCHEN APPLIANCES: Due to the quaint construction of our property, each of our rooms have a certain amount of Amperage(power) allotted for each kitchen. We have carefully selected the energy efficient appliances provided to ensure proper function. Brining your personal kitchen appliances is prohibited.
SEPTIC/WELL USE: This property is run on a septic system and our water is drawn from a well. Please let us know if any toilets are running or faucets are dripping. If an alarm sounds, contact us immediately. Do not flush Any items except septic safe toilet paper. "Flushable wipes" and other products cause damage to a septic. Please do not flush them. A lined waste basket is provided for these items. Please do not overuse the water supply.
UNACCEPTABLE BEHAVIOR: Discharging weapons of any kind, igniting fireworks, lewd or offensive behavior, excessive noise, destructive abuse of the building or landscape, or terrorizing wildlife. Violators are subject to immediate termination of rental and dismissal without refund if these occur. Any damage will be charged to the renter. Illegal activities will result in police notification and may result in termination of your rental agreement without refund.
DAMAGES/DAMAGE FEES: Renters are responsible for any damages or theft. You may be charged for such things as abuse, damage above normal wear and tear, pet damage, and theft. In the rare event that the room or its contents are damaged due to extreme guest negligence or evidence of smoking in the rooms, we may assess a damage/cleaning fee not to exceed $1000 and/or replacement charge not to exceed $2000.
LOST ITEMS: When departing, please check for personal items. Left items that are found can be returned upon request, with fee for shipping. Unclaimed items will be disposed of 30 days after a guest’s departure date.
HURRICANE/STORM POLICY: For days with mandatory evacuation orders by public officials for our specific area where your rental is located, you will receive a full refund for the nights the evacuation order is in place. For any other situations, such as canceled flights or blocked roads due to special weather events, we recommend purchasing travel insurance.
MAINTENANCE: Every effort is made to keep each unit and its equipment in good working order, but just like with your own home, failures do occur. Please notify us of any maintenance problems or difficulty you experience during your stay as soon as possible so repairs can be scheduled. Refunds are not given for minor mechanical problems.
INDEMNIFICATION: The guest(s) agrees to indemnify and save The Seagrove Suites & Guest Rooms and its employees, free and harmless for any liabilities or any loss or damages whatsoever arising from, related to, or in connection with the rental of the premises. This includes but is not limited to any claim of liability for personal injury or damage or loss of property, which is made, incurred or sustained, by the guest or guest of a guest, pet(s) or any occupants of the premises. Pet owners are solely responsible for the actions of their pets.